Privacy Policy

1. Information We Collect

1.1 Information you provide

• Contact forms: Name, email address, phone number, company name, message, and service preferences.
• Audit tool: Website URL and email address.
• Newsletter: Email address.

1.2 Information collected automatically

• Usage data: Pages visited, time spent, referring URL, landing page, browser type and version.
• UTM parameters: Campaign source, medium, campaign name, term and content from URLs.
• Device data: IP address (anonymised), screen resolution, operating system.
• Cookies: See Section 5 below.

2. How We Use Your Data

We use the information we collect to:

• Respond to your enquiries and provide our marketing services.
• Send you the SEO audit report you requested.
• Improve our website, services and user experience.
• Send follow-up communications you have consented to.
• Prevent spam and protect the security of our website.
• Comply with legal obligations.

We do not sell, rent or share your personal data with third parties for their marketing purposes.

3. Legal Basis for Processing

• Consent: When you submit a form, you consent to us processing your data for the stated purpose.
• Legitimate interest: Improving our services and preventing fraud.
• Contractual necessity: When we need your data to provide a service you requested.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, typically 24 months from your last interaction. After this, data is securely deleted or anonymised. You may request deletion at any time (see Section 7).

5. Cookies & Analytics

We use cookies and similar technologies subject to your consent via our cookie banner:

• Essential cookies: Required for the website to function (session management, security). These do not require consent.
• Analytics cookies (Google Analytics 4): Help us understand how visitors use the site. Enabled only after you accept in the cookie banner.
• Marketing cookies: Used for conversion tracking and campaign measurement. Enabled only after consent.

We use Google Consent Mode v2: all analytics and marketing cookies default to denied until you explicitly accept them. You can change your preference at any time by clearing your browser cookies.

6. Data Security

We protect your data with:

• HTTPS encryption on all pages.
• Server-side input validation and sanitisation.
• Honeypot and rate-limiting spam protection.
• Role-based access controls on our admin dashboard.
• No secrets or API keys stored in client-side code.

7. Your Rights

Under the GDPR, the Indian IT Act 2000, and applicable data-protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Ask us to limit processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest.
• Withdraw consent: At any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at uniconnlimited@gmail.com with the subject line "Privacy Request". We will respond within 30 days.

8. Third-Party Services

We may use the following third-party services that process data on our behalf:

• Google Analytics 4 — website analytics (data processed in accordance with Google's privacy policy).
• Google PageSpeed Insights — website performance analysis in our audit tool.
• OneManage — website hosting and data storage.

Each third-party processor is bound by data processing agreements and complies with applicable data-protection regulations.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated via a notice on our website. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us